Terms of Service | MM Central

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Terms of Service

Last updated: June 19, 2026

Please read these Terms of Service ("Terms") carefully before using the services provided by MM Central ("we," "us," or "our"). By accessing our website or using our services, you agree to be bound by these Terms.

1. Services

MM Central provides AI automation services for local businesses, including but not limited to:

  • AI chatbot development and deployment
  • Missed call text-back systems
  • SMS and lead follow-up automation
  • Appointment booking automation
  • Custom AI workflow development

2. Agreement to Terms

By engaging MM Central for services, you agree to these Terms and our Privacy Policy. If you do not agree, please do not use our services. These Terms constitute the entire agreement between you and MM Central regarding our services.

3. Service Fees and Payment

Service fees are agreed upon between MM Central and the client prior to the start of any work. All fees include:

  • A one-time setup fee for building and configuring your AI system
  • A monthly retainer fee for ongoing maintenance, monitoring, and support

Payment is due as specified in your service agreement. Late payments may result in suspension of services. All fees are non-refundable unless otherwise stated in your service agreement.

4. Client Responsibilities

As a client, you agree to:

  • Provide accurate and complete business information for system setup
  • Ensure your use of our services complies with all applicable laws and regulations
  • Obtain all necessary consents from your customers before sending automated messages
  • Comply with all SMS and text messaging regulations including TCPA requirements
  • Not use our services for spam, harassment, or any illegal purpose
  • Notify us promptly of any changes to your business information

5. SMS and Text Messaging Compliance

You are responsible for ensuring your use of our SMS automation services complies with the Telephone Consumer Protection Act (TCPA) and all applicable regulations. You must obtain proper consent from recipients before sending automated messages. MM Central is not liable for any violations of SMS regulations resulting from your use of our services.

6. Intellectual Property

MM Central retains ownership of all tools, systems, templates, and workflows we develop. Upon full payment, you receive a license to use the custom system we build for your business. You retain ownership of your business data and content.

7. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information shared during the course of our business relationship. This obligation survives the termination of our services.

8. Service Availability

We strive to maintain high availability of our services but do not guarantee uninterrupted access. We are not liable for any downtime caused by third-party platform providers including GoHighLevel, OpenAI, or telecommunications carriers.

9. Limitation of Liability

MM Central's liability to you for any claims arising from our services is limited to the total amount paid by you in the three months preceding the claim. We are not liable for indirect, incidental, special, or consequential damages including lost profits, lost revenue, or loss of business.

10. Disclaimer of Warranties

Our services are provided "as is" without warranties of any kind, either express or implied. We do not guarantee specific results from using our AI automation services, including specific numbers of leads, bookings, or revenue increases.

11. Termination

Either party may terminate services with 30 days written notice. Upon termination:

  • All outstanding fees become immediately due
  • We will provide you with an export of your data within 14 days
  • Access to our systems will be suspended after the notice period

12. Governing Law

These Terms are governed by the laws of the State of Florida. Any disputes arising from these Terms or our services shall be resolved in the courts of Osceola County, Florida.

13. Changes to Terms

We reserve the right to update these Terms at any time. We will notify existing clients of material changes via email. Continued use of our services after changes constitutes acceptance of the updated Terms.

14. Contact Us

For questions about these Terms of Service, please contact us: